Refund Policy

Last updated: 2 October 2026

This policy applies to Bellr subscriptions provided by Pixels Educational Services Limited.

1. Free trial

Every new school gets a 10-day free trial with no payment required. You are never charged automatically at the end of the trial.

2. Subscription fees

The subscription is billed per term at the price shown on our website. A school pays only when it chooses to continue after the trial or at the start of a new term.

3. When we refund

• Duplicate or mistaken payment: if a school is charged twice or the wrong amount, we refund the difference in full.
• Payment taken but account not activated: if we cannot activate the subscription within 3 working days of confirmed payment, we refund in full on request.
• First-term satisfaction: a school paying for the first time may request a full refund within 7 days of that payment if Bellr does not work as described.

4. When we do not refund

After the first 7 days of a paid term we do not refund the remainder of that term, but the school keeps full access until the term ends. A school may choose not to renew at any time.

5. How to ask

Message us on WhatsApp at +234 803 663 4878 with your school code and payment details. Approved refunds are paid back to the original account within 7 working days.

6. Cancellation

You can stop using Bellr whenever you like. Your data stays safe in view-only mode, or we can export or delete it on request.